Conversion Guide - How to convert DVD/Video to iPod using Cucusoft DVD to iPod Video Suite

1. Click Window's "Start" menu
   
   
   go to "All Program"
   
   
   click "Cucusoft Video Converter "
   
   
   click "Cucusoft DVD to iPod Video Suite "
   
   
   
   
2. The window named "Cucusoft iPod Video Converter Suite" appears, click "Run DVD to iPod Converter" button.
   
   
   
   
   
3. If you haven't registered yet, a "Free Trial Version" window will ask whether you want to buy the product, or Continue to Evaluate the product. If you have already registered, go directly to Step 4
   
   
   
   
   
   
4. Two windows will pop up, one named "Cucusoft DVD to iPod Converter" as shown below:
   
   
   the other called "Audio/Video Output Settings", now setup the Profile as "iPod H.264 Movie (.mp4)" in the drop-down list box, and modify the Settings of Video Options, Audio Options, Advanced Video Options, and Misc as shown below:
   
   
   
   
   
5. Insert DVD movie
   
   
   
6. Click "Open DVD " in the Cucusoft DVD to iPod Converter window
   
   
   select the DVD Drive where you insert the DVD movie, then click "OK"
   
   
   
   
   
7. A pop-up window will show you Cucusoft is fast forward to the DVD main menu, wait until this window disappears
   
   
   
   
   
8. Click "Play" in the DVD menu, then click "Convert" button
   
   
   "Ready to record video" window pops up, you can change the video title, output file size, and movie start point in this window. Select "Record from the beginning", then click "Yes"
   
   
   the DVD movie is now being recorded
   
   
   
   
   
9. If you want to stop recording in the middle of the DVD movie, click "Abort"
   
   
   
   
   
10. A"Warning" window pops up, asking whether you want to stop or not, if "Yes", go to Step 11; if "No", wait until the movie is completely converted, go to Step 12
    
    
    
11. "Conversion Done!" window tells you the DVD movie has been converted successfully, select "Open output folder to check the output file(s).", then go to Step 11
    
    
    If you select "Open iTunes and output folder to upload the output file(s).", go to Step 12
    
    
    
    
    
12. You can use the iTunes or some other MP4 media player, such as VLCPlayer to play the output file in the output folder, as shown below
    
    
    
    
    
    
13. The output file folder will be open by Cucusoft
    
    
    
    meanwhile, the iTunes will also be launched by Cucusoft, as shown below
    
    
    
    
14. If you want to play the converted MP4 file, you need to open iTunes, or other media players, such as VLCPlayer, to play it
    
    
15. If you'd like to know the details of how to sync iPod with iTunes, click Video iPod Help - How to sync iPod with iTunes. To learn how to import movies from your iPod to your PC, click Video iPod Help - How to sync PC with iPod.
    
    Want to learn more about how to Convert Video to iPod in Single Mode, click Video iPod Help - Convert Video to iPod Guide.
    
    Want to learn more about how to Convert Video to iPod in Batch Mode, click Video iPod Help - Batch Convert Video to iPod Guide.
    
    And here's the 3-in-1 Video iPod Help - Convert DVD & Video (Single Mode and Batch Mode) to iPod Guide.
    
    Don't know what to do at the very beginning or what we're talking about? Go back to the Installation Guide - Cucusoft iPod Video Converter; Or Installation Guide - Cucusoft DVD to iPod Video Suite; Or Installation Guide - Cucusoft DVD to iPod Converter.
    
    
    
    
    
16. Want to know more features about Cucusoft DVD to iPod Video Suite? Click Here.
    
    Ready to purchase Cucusoft DVD to iPod Video Suite? Add it to your cart for $39.95.
    
    
    

Conversion Guide - How to convert Video to iPod in Single Mode and/or Batch Mode using Cucusoft iPod Video Converter

1. Click Window's "Start" menu
   
   
   go to "All Program"
   
   
   click "Cucusoft Video Converter "
   
   
   click "Cucusoft DVD to iPod Video Suite "
   
   
   
   
2. The window named "Cucusoft iPod Video Converter Suite " appears, click "Run iPod Video Converter" button.
   
   
   
   
3. Two windows will pop up, one named "Cucusoft iPod Video Converter" as shown below:
   
   
   the other called "Audio/Video Output Settings", now setup the Profile as "iPod H.264 Movie (.mp4)" in the drop-down list box, and modify the Settings of Video Options, Audio Options, Advanced Video Options, and Misc as shown below:
   
   
   and the last one named Preview Window
   
   
   
   
   
4. Click "Open file" in the Cucusoft iPod Video Converter window
   
   
   
   
   
   
5. click the video file you want to convert, then click "Open"; If you want to select multiple video files to conduct a Batch conversion, you may use the "Ctrl + left click" to select multiple files, then press "Open"
   
   
   
   
   
6. Click "Play" Button, then click "Convert" Button
   
   
   
   
   
   
   
7. If you haven't registered this product yet, a reminder window will ask you whether to "Buy Now (Remove Watermark) ", or "Continue to Evaluate ". If you want to purchase the software, click here. Otherwise, click "Continue to Evaluate". If you've registered the software, go directly to Step 8
   
   
   
   
   
8. The video file is now being recorded/converted
   
   
   and the movie is shown on the iPod Window as shown below:
   
   
   
   
   
9. Then the video file will be converted into the iPod MP4 format. If you want to stop in the middle of the movie, you may click "Abort" button; or click "No" if you want to continue recording the video file
   
   
   
   
   
10. If you want to choose "Open output folder to check the output file(s).", go to Step 12
    
    
    
    
    
11. If you choose "Launch iTunes to upload/play the output file(s).", go to Step 13
    
    
    
    
    
12. (Continued on Step 10 and Step 11) The output file will be brought up to you, which is located at "C:\ConverterOutput"
    
    
    
    
    
    
13. (Continued on Step 11) The output file will be brought up to you, which is located at "C:\ConverterOutput"
    
    
    meanwhile, the iTunes will also be open by Cucusoft, as shown below
    
    
    
    
14. If you want to play the converted MP4 file, you need to open iTunes, or other media players, such as VLCPlayer, to play it
    
    
15. If you'd like to know the details of how to sync iPod with iTunes, click Video iPod Help - How to sync iPod with iTunes. To learn how to import movies from your iPod to your PC, click Video iPod Help - How to sync PC with iPod.
    
    Want to learn more about how to Convert Video to iPod in Single Mode, click Video iPod Help - Convert Video to iPod Guide.
    
    Want to learn more about how to Convert Video to iPod in Batch Mode, click Video iPod Help - Batch Convert Video to iPod Guide.
    
    And here's the 3-in-1 Video iPod Help - Convert DVD & Video (Single Mode and Batch Mode) to iPod Guide.
    
    Don't know what to do at the very beginning or what we're talking about? Go back to the Installation Guide - Cucusoft iPod Video Converter; Or Installation Guide - Cucusoft DVD to iPod Video Suite; Or Installation Guide - Cucusoft DVD to iPod Converter.
    
    
    
    
    
16. Want to know more features about Cucusoft DVD to iPod Video Suite? Click Here.
    
    Ready to purchase Cucusoft DVD to iPod Video Suite? Add it to your cart for $39.95.
    
    
    

Conversion Guide - How to convert the entire DVD movie contents (including .VOB files) to iPod using Cucusoft DVD to iPod Video Suite

1. Click Window's "Start" menu
   
   
   go to "All Program"
   
   
   click "Cucusoft Video Converter "
   
   
   click "Cucusoft DVD to iPod Video Suite "
   
   
   
   
2. The window named "Cucusoft iPod Video Converter Suite" appears, click "Run DVD to iPod Converter" button.
   
   
   
   
   
3. If you haven't registered yet, a "Free Trial Version" window will ask whether you want to buy the product, or Continue to Evaluate the product. If you have already registered, go directly to Step 4
   
   
   
   
   
   
4. Two windows will pop up, one named "Cucusoft DVD to iPod Converter" as shown below:
   
   
   the other called "Audio/Video Output Settings", now setup the Profile as "iPod H.264 Movie (.mp4)" in the drop-down list box, and modify the Settings of Video Options, Audio Options, Advanced Video Options, and Misc as shown below:
   
   
   
   
   
5. Insert DVD movie
   
   
   
6. Click "Batch" button in the Cucusoft DVD to iPod Converter's center top panel, then click "Open DVD"
   
   
   select the DVD Drive where you insert the DVD movie, then click "OK"
   
   
   
   
   
7. A pop-up window will show you Cucusoft is fast forward to the DVD main menu, wait until this window disappears
   
   
   
   
   
8. Select the multiple .VOB files by check the box of each listed content, then click "Convert"
   
   
   
   
   
9. All of the contents of the DVD movie are now being converted
   
   
   
   
   
   
10. If you want to stop recording in the middle of the DVD movie, click "Abort"
    
    
    
    
    
    
11. A"Warning" window pops up, asking whether you want to stop or not, if "Yes", go to Step 11; if "No", wait until the movie is completely converted, go to Step 12
    
    
    
12. "Conversion Done!" window tells you the DVD movie has been converted successfully, select "Open output folder to check the output file(s).", then go to Step 11
    
    
    If you select "Open iTunes and output folder to upload the output file(s).", go to Step 12
    
    
    
    
    
13. You can use the iTunes or some other MP4 media player, such as VLCPlayer to play the output file in the output folder, as shown below
    
    
    
    
    
    
14. The output file folder will be open by Cucusoft
    
    
    
    meanwhile, the iTunes will also be launched by Cucusoft, as shown below
    
    
    
    
15. If you want to play the converted MP4 file, you need to open iTunes, or other media players, such as VLCPlayer, to play it
    
    
16. If you'd like to know the details of how to sync iPod with iTunes, click Video iPod Help - How to sync iPod with iTunes. To learn how to import movies from your iPod to your PC, click Video iPod Help - How to sync PC with iPod.
    
    Want to learn more about how to Convert Video to iPod in Single Mode, click Video iPod Help - Convert Video to iPod Guide.
    
    Want to learn more about how to Convert Video to iPod in Batch Mode, click Video iPod Help - Batch Convert Video to iPod Guide.
    
    And here's the 3-in-1 Video iPod Help - Convert DVD & Video (Single Mode and Batch Mode) to iPod Guide.
    
    Don't know what to do at the very beginning or what we're talking about? Go back to the Installation Guide - Cucusoft iPod Video Converter; Or Installation Guide - Cucusoft DVD to iPod Video Suite; Or Installation Guide - Cucusoft DVD to iPod Converter.
    
    
    
    
17. Want to know more features about Cucusoft DVD to iPod Video Suite? Click Here.
    
    Ready to purchase Cucusoft DVD to iPod Video Suite? Add it to your cart for $39.95.
    
    

Q: Is there any limitation in the trial version of Cucusoft converter products?

Q: How can I remove the watermark?

Q: How can I register the product?

Q: What's Cucusoft's return policy?

Q: I lost my registration code, how can I retrieve it?

Q: My computer/PC/system crash, and I don't have the order confirmation email any more, how can I download the full version of the program?

Q: Help! I got this error message when I tried to upgrade my product in the Cucusoft's Customer Service Website.
" Error! Please check you name, email address and the product you selected! The name and email address should be same as you ever placed order."

Q: I have lost my email address /my email address was stolen /my email address is no longer in service, is there any way that I can continue to receive the Cucusoft Software Update Newsletter?

Q: I got the "Can't initialize AVI file" error when using the iPod Video Converter, can you help?

Q: Is Cucusoft software Mac-compatible/Do you have a converter for Mac?

Q: Help! During conversion, I got upside-down videos on both the conversion window and the preview window. Can you fix it?

Q: I was supposed to buy the "Cucusoft iPod Video Converter + DVD to iPod Converter Suite", but finally purchased the wrong product(s): "ipod video converter"/"dvd to ipod converter", how can I exchange it?

Q: When I try to convert .avi files, it converts fine at the beginning, then it drops to 1 frame per second. How can I fix it?

Q: I got an error message "Audio Format not supported DTS" when converting DVD to iPod, help!

Q: I want the output video's aspect ratio exactly the same as iPod Video's display, i.e., 4:3, how can I achieve that?

Q: I've heard of your "Cucusoft Mpeg/Mov/RMVB/DivX/AVI to DVD/VCD/SVCD Converter Pro" program, sounds interesting. I have lots of home-made/home-brewed DV tapes/Discs to burn, can you tell me more about it?

Q: I burn a VCD, but my DVD player can't play it. Is there anything wrong with the program?

Q: When I encode a video, why is the resulting mpeg file size larger than that of the original video?

Q: Can you tell me something about "Codec"?

Q: OK, you've talked about something about the codec, but where should I get it?

Q: Why is the "Cucusoft Mpeg/Mov/RMVB/DivX/AVI to DVD/VCD/SVCD Converter Pro" so slow?

Q: I use the Cinepak codec to encode an AVI file, the output MPEG file is very noisy/blocky/sticky/glitchy/stuttering, how can I eliminate it?

Q: Why can't the screen capture sequence, or the computer generated animation create a good result? the output MPEG is blurred.

Q: The playback of the output MPEG file freezes, or video and audio are out of sync, what happen to the encoding?

Q: "Cucusoft Mpeg/Mov/RMVB/DivX/AVI to DVD/VCD/SVCD Converter Pro" can not encode the video captured by MJPEG Capture Card, is there a work around?

Q: Help! I got this error message: "Error attempting to read audio from Type 1 DV .avi file Re-render video with video editor and try again!", when I was encoding the videos created from my DV camcorder.

Q: Adaptec Easy VCD Creator states that the MPEG file created by "AVI to VCD/DVD" is not "Whitebook" compliant, what's wrong with the encoding process?

Q: Is there any limitation in the trial version of Cucusoft converter products?

A: No, there is no limit on the recording length or usage, the only difference between the trial version and full version is there is a watermark on the output video file. To remove the water mark, you need to purchase the full version, uninstall the trial version, then install the full version by following the URL in the order confirmation email.

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Q: How can I remove the watermark?

A: You need to purchase the full version, uninstall the trial version, then install the full version by following the URL in the order confirmation email.

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Q: How can I register the product?

A: The order confirmation email will include the registration information and the URL through which you can download the full version. Uninstall the trial version in your system first, then install the full version. After installation, launch the full version, the registration window will pop up, copy and paste your email address which you use to purchase the product, and the registration code to the corresponding positions. Close the program, and restart it, then you're all set.

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Q: I lost my registration code, how can I retrieve it?

A: Please go to the Cucusoft's support center: http://support.cucusoft.com , to retrieve your registration code.

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Q: My computer/PC/system crash, and I don't have the order confirmation email any more, how can I download the full version of the program?

A: Please go to the Cucusoft's support center: http://support.cucusoft.com , to retrieve your Cucusoft's full version of product.

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Q: Help! I got this error message when I tried to upgrade my product in the Cucusoft's Customer Service Website.
" Error! Please check you name, email address and the product you selected! The name and email address should be same as you ever placed order."

A: The reason why you got this error message is you probably purchased the product in less than 24 hours, your account has not been updated in the Cucusoft's Customer Support Center: http://support.cucusoft.com , yet. If you still have this problem after 24 hours, please contact support@cucusoft.com for further help.

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Q: I have lost my email address /my email address was stolen /my email address is no longer in service, is there any way that I can continue to receive the Cucusoft Software Update Newsletter?

A: First, you should contact us at: support@uniteddigitals.com , we'll let Cucusoft know that you've changed the email address, then Cucusoft will update their database of the Software Update Subscription List.

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Q: I got the "Can't initialize AVI file" error when using the iPod Video Converter, can you help?

A: First, make sure you play the original video file OK in windows media player. Then, go to http://www.free-codecs.com/download/Codec_Pack_All_in_1.htm to download the all-in-1 codec package to install. Make sure you check the mpg2 filter box.
If it doesn't work for you, please send the log file C:\iPod_log.txt to support@cucusoft.com for further assistance.

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Q: Is Cucusoft software Mac-compatible/Do you have a converter for Mac?

A: Cucusoft only has product compatible with Windows. If you want the Mac-compatible converters, please check out here.

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Q: Help! During conversion, I got upside-down videos on both the conversion window and the preview window. Can you fix it?

A: For the upside down problem, it's a known bug in DirectX 9 when your graphics card does not have overlay surface. Please go to http://www.free-codecs.com/download/Codec_Pack_All_in_1.htm to download the all-in-1 codec package and install in your system. Make sure you check the mpg2 filter box, or check the "Flip vertical" box.

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Q: I was supposed to buy the "Cucusoft iPod Video Converter + DVD to iPod Converter Suite", but finally purchased the wrong product(s): "ipod video converter"/"dvd to ipod converter", how can I exchange it?

A: Please contact support@uniteddigitals.com for the exchange problem, let us handle this exchange issue.

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Q: When I try to convert .avi files, it converts fine at the beginning, then it drops to 1 frame per second. How can I fix it?

A: Please reinstall your DirectX 9.0c at: http://www.microsoft.com/downloads/details.aspx?FamilyID=0a9b6820-bfbb-4799-9908-d418cdeac197&DisplayLang=en , then restart your computer.
If it doesn't work, please download the all-in-1 codec package at: http://www.free-codecs.com/download/Codec_Pack_All_in_1.htm , and install it in your system. Should you have any problem, please contact support@cucusoft.com , for further assistance.

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Q: I got an error message "Audio Format not supported DTS" when converting DVD to iPod, help!

A: Since iPod Video doesn't support DTS, i.e., Digital Theater Surround, you need to select the AC3 format in the DVD menu to eliminate/remove this error message.

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Q: I want the output video's aspect ratio exactly the same as iPod Video's display, i.e., 4:3, how can I achieve that?

A: Launch Cucusoft iPod Video Converter -> click "Profile" button -> Click "Aspect Ration" drop-down list box -> select "4:3" -> select the video files you want to convert -> click "Convert" button in the program's main pane, then you're all set.

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Q: I've heard of your "Cucusoft Mpeg/Mov/RMVB/DivX/AVI to DVD/VCD/SVCD Converter Pro" program, sounds interesting. I have lots of home-made/home-brewed DV tapes/Discs to burn, can you tell me more about it?

A: Yes, we're glad to. "Cucusoft Mpeg/Mov/RMVB/DivX/AVI to DVD/VCD/SVCD Converter Pro" is a Windows-based, all-in-one program to encode video formats such as MPEG, MOV, RM/RMVB, DirX, Xvid, AVI, to DVD/VCD/SVCD. The latest version of the program also contains "DVD Author Express" and "DVD/VCD/SVCD Burner Engine", which makes it become an all-in-one DVD/VCD/SVCD creator. According to Cucusoft, this program is also optimized for 64-bit CPU including Intel EM64T and AMD64, and is the first DVD/VCD/SVCE Creator in the world which utilize the 64-bit CPU.

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Q: I burn a VCD, but my DVD player can't play it. Is there anything wrong with the program?

A: Not all DVD players can play VCDs. Some DVD players that can play commercially stamped "silver" VCD's cannot play VCD's on CD-R. You need to try both CD-R and CD-RW media. I have found that even different brands of CD-RW get different results.

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Q: When I encode a video, why is the resulting mpeg file size larger than that of the original video?

A: The resulting mpeg will always be 176400 bytes x # of seconds in source video. This is a result of the VCD standard

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Q: Can you tell me something about "Codec"?

A: A codec is a device or program which is capable of doing the job "Encoding" and "Decoding" on a digital data stream or signal, in other word, codec is the "Compressor/Decompressor". Every compressed video file uses a codec to decompress the video frames so that the player can perform the task of playback. There are a large number of codecs out there. You need to download some codecs to play some video files since windows media player doesn't come with all codecs. Some of the codecs are not compatible with DirectX, such as those used by "Cucusoft Mpeg/Mov/RMVB/DivX/AVI to DVD/VCD/SVCD Converter Pro". By downloading the latest version of the codec, it should work for the "Cucusoft Mpeg/Mov/RMVB/DivX/AVI to DVD/VCD/SVCD Converter Pro". If it doesn't help at all, please contact support@cucusoft.com for further assistance.

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Q: OK, you've talked about something about the codec, but where should I get it?

A: You may go to http://www.free-codecs.com/download/Codec_Pack_All_in_1.htm , to download the all-in-one codec package.

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Q: Why is the "Cucusoft Mpeg/Mov/RMVB/DivX/AVI to DVD/VCD/SVCD Converter Pro" so slow?

A: The recording speed may vary from 1 frame/sec to 15 frames/sec, depending upon the system. So, it will take one and a half hours to eighteen hours to encode a one-hour video to MPEG. MPEG encoding is highly CPU-intensive. Some codecs are also slower than others.

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Q: I use the Cinepak codec to encode an AVI file, the output MPEG file is very noisy/blocky/sticky/glitchy/stuttering, how can I eliminate it?

A: The encoded DVD/VCD/SVCD, or MPEG file can only be as good as the original video file, in most cases, it is worse than the original video quality. The original video has to be high quality, little compressed or no compressed at all, to create a OK output file quality. The encoder is picky on the original video noise, if your original has background video noise, then the output file will mostly likely have noise, too.

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Q: Why can't the screen capture sequence, or the computer generated animation create a good result? the output MPEG is blurred.

A: MPEG is supposed to capture the real world motion picture, such as the people's movement, action, etc, for the computer generated motion pictures, it can't perform the capture task very well.

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Q: The playback of the output MPEG file freezes, or video and audio are out of sync, what happen to the encoding?

A: By turning off the screen saver, it'll probably solve your problem. The password protected resume will reset DVD-ROM's status and cause this problem. Meanwhile, try uninstalling and then restalling DirectX 9.0c on your system. And the DivX version 5.05 and 5.2.1 have similar bugs, try using the latest version of DivX codec might probably solve your problem.

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Q: "Cucusoft Mpeg/Mov/RMVB/DivX/AVI to DVD/VCD/SVCD Converter Pro" can not encode the video captured by MJPEG Capture Card, is there a work around?

A: This is caused by the hardware-based codec used by some MJPEG Capture Cards. This hardware-based codec is not compatible with the DirectShow component of DirectX. And some software MJPEG codecs are not compatible with DirectX either. Since the "Cucusoft Mpeg/Mov/RMVB/DivX/AVI to DVD/VCD/SVCD Converter Pro" requires DirectShow compoent, you have to make sure the original video files have the support of DirectShow, otherwise, you should contact the card vendor and request a DirectShow-compatible of the video codec. For any further questions, please contact support@cucusoft.com

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Q: Help! I got this error message: "Error attempting to read audio from Type 1 DV .avi file Re-render video with video editor and try again!", when I was encoding the videos created from my DV camcorder.

A: You will have this problem when you try to encode the Type 1 DV avi files. To solve this problem, you need to choose the Type 2 DV option in your video-editing software when creating video from your Digital Camcorder. The workaround is to set your camcorder to 32KHz, 12 bit audio, which will solve most of the users' similar problem. Meanwhile, check your Camcorder's manual, try rendering your DV file to Type 2, or use 32KHz audio. And Pinnacle DV500 owners should upgrade to DirectX 9.0c or above, and download the DV500 driver version 4.0 or above from the Pinnacle's web site.

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Q: Adaptec Easy VCD Creator states that the MPEG file created by "AVI to VCD/DVD" is not "Whitebook" compliant, what's wrong with the encoding process?

A: You need to check whether the "MCI MPEG Video Driver:" in your VCD Creator contains the DirectShow or ActiveMovie driver, if not, that's the reason you have this problem. To locate where the "MCI MPEG Video Driver:" is, launch your VCD Creator, click menu "Help", scroll down to "About". Easy VCD Creator uses the default MCI MPEG Driver to detect the the source MPEG files' characteristics. Many DVD software players replace the DirectShow MCI Driver with their own, which might not identify the MPEG file characteristic required by Easy VCD Creator. You may also ask the software vendor for a patch of this problem.

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